Experience: 0 - 2 YearsJob Title:Service Helpdesk
Location: Bangalore
Education:UG - Any Graduate - Any Specialization,Diploma - Any Specialization, PG - Any PG Course - Any Specialization
Name of the Company: PCS Technology Ltd.
No.Of.Positions:5
Job Description:
Attending the customer calls and queries, solving problems on primary level through telephone.
Monitoring calls, assigning the calls to the respective customer support engineer
Resolving the problem Remotely through net meeting and also telephonic support
Preparing daily and monthly reports
Follow up with vendors for pending calls and the spare parts required
Willing to work in Shifts.(Only Two Shifts 8:30am- 4:00pm, 1:00pm-9:00pm (Ladies only morning shift, no pickup drop)
Desired Candidate Profile:
Must be willing to work in shift with good communication skills and atleast 6 months of experience in Technical helpdesk. Willing to work in Bangalore
If you are interested then please forward your resume with following details :
Current Company:
Current Designation:
Current Location:-
Exp in Helpdesk:
Current Salary:
Expected Salary:-
Notice Period:
Please refer your friends .
Company Profile:
Started in the year 1983, PCS Technology is a 80 million dollar company today. Headquartered in Mumbai, India, we have our presence in 22 offices across India and 5 offices across the globe. Armed with the know-how to improve business performance across organizational silos, business processes, technology platforms and a keen understanding of the client requirements, our solutions focus on delivering competitive business advantage and increased ROI for all our clients. We undertake Offshore Software Development and also do IT Staff Augmentation, to provide extended flexibility to our clients. We offer our range of products, solutions and services across the world through an International branch network in USA, Africa and UAE.
Executive Name: Ms Priti B Dhawle.
Email Address: priti.dhawle@pcstech.com
Reference ID: Helpdesk - Bang
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